FAQs

Choosing the right care home for yourself or a loved one comes with plenty of questions, and we want you to feel fully informed every step of the way. Below, you’ll find answers to some of the questions we’re asked most often about care, facilities, finances and life at Willowbrook. If you can’t find what you’re looking for, our friendly team is always happy to help, so please don’t hesitate to get in touch.

Care Questions

Yes, our experienced team of healthcare professionals and medical nurses provide 24-hour personal care for residents living with complex physical health needs.

Mental health care is delivered by highly trained healthcare staff and registered nurses experienced in supporting adults, with strategies designed around psychological, social and emotional wellbeing.

Our team understands the various subtypes of dementia and works to reduce the stress and anxiety that can accompany its progressive symptoms, always respecting residents’ wishes and prioritising their dignity.

Willowbrook provides specialist residential and nursing care for adults living with complex physical health needs, dementia and mental health conditions, including Dementia Care, Mental Health Care, Physical Disability & Rehabilitation, and Complex Nursing.

Facilities Questions

Yes, alongside our welcoming lounges, we have quieter areas and a library where residents can relax away from busier parts of the home.

Yes, our private gardens are accessible, giving residents the chance to enjoy fresh air and gentle movement safely throughout the year.

Yes, our sensory room offers a calming space designed to ease anxiety, alongside therapies such as doll therapy and aromatherapy.

Residents can enjoy our rooms and suites, dining areas, activities and wellbeing programme, sensory room, private gardens, lounges and quiet spaces, library and cinema.

Finance Questions

Yes, our team works closely with families and is always happy to talk through how a loved one is settling in and being supported.

Financial arrangements are discussed on an individual basis. Please get in touch with our team, who can talk you through the process.

Our team at Willowbrook is happy to talk through funding questions and can point you towards further guidance or independent advice where needed.

Fees are based on an individual’s assessed care needs. Our team is happy to talk through what this could look like for your specific circumstances.

General Questions

Yes, our team welcomes you to arrange a tour to see the home, meet the team and discuss the care options that would suit you or your loved one.

Willowbrook Care Home is at 363 Aldridge Road, Perry Barr, Birmingham, B44 8BW.

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Life at Willowbrook Care Home

Our home has been designed to provide both comfort and reassurance. Residents benefit from welcoming communal lounges, accessible gardens, comfortable en-suite bedrooms and spaces that encourage both relaxation and social interaction.

Every area of the home supports a calm and structured environment where residents can enjoy familiar routines, meaningful activities and everyday moments with confidence and support close at hand.